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Radiology Clerk - Waukesha - Pool/As Needed

Location:  Waukesha
Job Type:  Days - 1st Shift
Weekly Hours:  Pool/As Needed

ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Care Medical Associates clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at



Hours:  This is a pool as needed position. This individual will be trained to work as a radiology clerk at Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, and ProHealth Pewaukee. Must be able to commit to at least 3 shifts/month. Schedule will be 1st shift with varying start times M-F. Saturday every 8 weeks at WMH.


FTE:  0.01, Pool/As Needed





What You Will Do:

Responsible for performing senior-level clerical and administrative duties within the Radiology department setting, including and greeting patients, customers, and families, scheduling radiology exams, check-in, exam arrival, payment collection, and distribution of oral prep. Provides clerical support for radiologists, administrative and technical staff, including sorting mail, filing, answering phones, and restocking supplies. 



  • Provide Clerical support for Radiologist, Administrative and Technical staff.
  • Perform Reception duties to include scheduling, patient consenting, check-in, exam arrival, collecting payments, distribution of oral prep, coordination with Radiology, Scheduling, Admitting and Pre-Authorization staff.
  • Answer and respond to telephone calls (multiple lines) in a professional, courteous and timely manner, taking clear and accurate messages and providing follow-up.
  • Provide support to technical staff by distributing pre-exam preps and communicating any patient information or scheduling issues that affect the performance of the exam in a timely manner.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, multi-line phone system, McKesson PACS CD burners, AGFA film printer and personal computers.
  • Management and distribution of patient radiology related imaging and PHI Prepare and distribute patient records including original film, digital images burned to CD or DVD, electronic receiving and release of images via McKesson PACS and LifeImage.
  • Use and enter data in patient Electronic Medical Record to ensure accuracy of the patient record for the performance, resulting and billing of exams.
  • Demonstrates passion for customer service and a willingness to assist others within the department.
  • Possesses excellent communication skills and fosters a team approach to accomplish established department goals.
  • Resolves sensitive issues in a private setting.



  • High School Diploma or equivalent
  • Basic Life Support Certification (BLS)
  • Experience in ambulatory healthcare setting preferred





ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect – the way they should be treated. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued.


ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. EOE-Minorities/Females/Disabled/Vets.


Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee