Volunteer Opportunities

Community members who choose to volunteer at ProHealth Care are an integral part of our health care system and are key to providing a unique experience for our patients and customers. Leadership and staff greatly appreciate the support of volunteers and see them as members of the team in the delivery of care and services.

ProHealth Care offers a variety of volunteer experiences that impact the healthcare experience for patients, families, visitors and staff. Potential volunteers need to apply, are screened, will be asked to take our online volunteer course and must meet specific volunteer requirements before they are matched to a role that meets their needs and where they can excel and utilize their talents and skills.

It is important at ProHealth Care that we ensure community members who chose to volunteer in our organization know that we appreciate their work and acknowledge the impact it has on our goals. Volunteers are recognized for their efforts in a variety of ways over the course of each year.

ProHealth Oconomowoc Memorial Hospital
At ProHealth Oconomowoc Memorial Hospital, we offer you two options for giving back to the community: volunteering your time and joining the Oconomowoc Memorial Auxiliary.

Volunteer your time for others
If you’re willing to give a few hours of your time twice a month or more, we welcome your generosity. You may select weekday, evening and weekend hours to fill essential patient service roles. As a volunteer, you may fill many roles like assisting patients, visitors and staff. Some of our service opportunities include:
  • Admitting services
  • Reception duties
  • Clerical
  • The Gift Box Boutique
  • Home sewing, knitting and crocheting
  • Dog therapy (certification required)
  • Patient and Family Lounge
Learn more about volunteering at ProHealth Oconomowoc Memorial Hospital.

The Auxiliary welcomes your membership
The Oconomowoc Memorial Auxiliary is a separate, not-for-profit organization that supports the hospital’s commitment to serve the community through volunteerism, education and fundraising. You may select from Active and Associate memberships.

Some of the Auxiliary activities you could join include:
  • The Gift Box Boutique
  • Love Light Tree
  • Style Show and Raffle
  • Luncheons
Discover more about the Auxiliary and how you may join. Contact us about volunteering opportunities at ProHealth Oconomowoc Memorial Hospital.

For additional information, please call 262-569-0293 or 262-569-0202 or email Tammy.Fox-Husband@phci.org
Located at Hwy 164 and Riverwood Drive, just north of I-94, the UW Cancer Center at ProHealth Care provides the full spectrum of cancer care, from diagnostics and treatment to survivorship programs. Volunteer roles needed include:
  • Escort/Greeter
  • Patient/Visitor liaison in medical oncology and radiation oncology
We offer:
  • A seamless continuum of patient-centered care
  • Nationally recognized outcomes
  • Responsible and efficient use of health care resources
  • A focus on the health of our community
We achieve this vision in partnership with talented and caring employees, physicians and volunteers who share a passion for our mission.
To learn what roles are available, contact Volunteer Services by calling 262-928-2734.
For more than 100 years, ProHealth Waukesha Memorial Hospital has provided health care to the people of Waukesha County with the help of volunteers.
Volunteer roles at ProHealth Waukesha Memorial Hospital include:
  • Escort/Greeter
  • Patient/Visitor liaisons - recovery room, ICU/Surgery family lounge
  • Department support
To learn what roles are available, contact Volunteer Services at Peggy.McEvoy@phci.org or call 262-928-2734.
ProHealth Care Clinics ProHealth Care has primary care clinics located throughout Waukesha County, including in the following cities:
  • Brookfield
  • Delafield
  • Hartland
  • Mukwonago
  • Muskego
  • New Berlin
  • Oconomowoc
  • Pewaukee
  • Sussex
  • Watertown
  • Waukesha
To learn what roles are available, contact Volunteer Services at Peggy.McEvoy@phci.org or call 262-928-2734.
Volunteers are among the most valuable resources of the two hospice programs of ProHealth Home Care. Our volunteers willingly give their time and talents to ProHealth Home Care and Hospice, our home hospice service, and to AngelsGrace Hospice, our inpatient hospice program.

We encourage our volunteers to choose from a variety of volunteer opportunities including:
  • Patient care and family support
  • Clerical assistance
  • special event and fundraising support
  • prayer shawl and teddy bear projects
  • and much more.
All volunteers are specially trained through volunteer orientations offered throughout the year. You can make a positive difference in the lives of terminally ill people and their loved ones.

To learn more about the volunteer opportunities available to you, please contact Kim Niebuhr, volunteer coordinator at 262-468-0115, ext. 60134 or email Kim.Niebuhr@phci.org.
Nestled in a beautiful nature setting in Oconomowoc, AngelsGrace Hospice cares for loved ones with dignity and compassion as they approach their final days. AngelsGrace Hospice takes a team approach to patient care and family support and volunteers are a critical part of that team. Experience the spiritual reward that comes from helping others needing hospice care.

Volunteer Opportunities
AngelsGrace Hospice takes a team approach to patient care and family support and volunteers are a critical part of that team. Other members of the hospice team include: a medical director, nurses, certified nursing assistants, social workers and clergy.

Who can become an AngelsGrace Hospice volunteer?
Hospice volunteers come from all age groups and a variety of cultural, social and professional backgrounds. In general, applicants should be in good physical health, emotionally mature, stable, non-judgmental and have a sincere desire to help. We encourage volunteers to provide at least three hours of support each week. Volunteers must also be flexible, dependable and devoted to enhancing the quality of life for individuals with a limited life expectancy.

How do volunteers support patients and families at AngelsGrace Hospice?
Volunteers may work directly with patients and their loved ones or help in non-patient areas.

Direct patient care volunteers:
  • Visit with patients
  • Staff the reception desk
  • Answer incoming calls
  • Answer call lights
  • Assist nursing staff
  • Feed patients
  • Keep patient safe (sitters)
  • Keep a vigil (so no one dies alone)

Bereavement volunteers provide support to family members who have lost a loved one. Volunteers may make periodic phone calls to loved ones and may assist with support groups and memorial programs during the year. Specialty volunteers are certified or specially trained to provide alternative services such as reiki, massage, cosmetology or pet therapy, and can bring those talents to the patient.

Indirect service volunteers:
  • Typing or other clerical support
  • Helping with special events and fund raisers
  • Creating patient comfort items such as handmade bears or prayer shawls
  • Assisting the hospice volunteer coordinator
  • Supporting the healing arts program (singers, musicians, arts and crafts)

How do I become a hospice volunteer?
Volunteers must complete a volunteer application, submit to a routine background check, interview with the volunteer coordinator and complete certain medical requirements such as a TB skin test and annual flu vaccination. Volunteers must complete orientation and a thorough training program that covers aspects of hospice care such as spiritual, physical, emotional, bereavement and psychosocial services. As part of the training experience, volunteers will shadow seasoned home hospice and AngelsGrace Hospice volunteers. The volunteer coordinator works with each new volunteer to help determine the best fit to assure that patient needs are met and the volunteer has a satisfying and rewarding experience. Volunteers interested in working in some specialized areas like bereavement and vigil support receive additional training. Ongoing educational opportunities also are available to all hospice volunteers throughout the year.

Contact us
If you have a sincere desire to help, consider becoming a hospice volunteer. That special touch, those kind words and even the smallest act of caring can be so rewarding. For more information on hospice volunteer opportunities, please contact thevolunteer services department at 262-468-0115 ext. 60134.

Benefits of Volunteering

At ProHealth Care, we strive to create win/win situations. The patient, visitor and staff experience is enhanced through volunteer efforts and volunteers benefit from the experience as well.

Volunteering can help you:
  • Make a difference in someone’s life
  • Give back to the community
  • Explore careers in the health care field
  • Learn new skills or sharpen existing skills
  • Stay active in your retirement years
  • Meet people and develop friendships
  • Experience personal satisfaction and growth

Many employers recognize the value of volunteer experience. The manager of volunteer services will write a letter of recommendation upon request to use as a job reference.

The ProHealth Experience

ProHealth Care is committed to creating an environment in which every interaction results in a positive experience. We do this by: