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Patient Visitor Representative - 0.3 FTE WMH Days

Location:  Waukesha
Job Type:  Days - 1st Shift
Weekly Hours:  15.5

We Are Hiring:  Patient Visitor Representative - 0.3 FTE WMH Days  


Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here.*CA


At ProHealth Care, we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated.


Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you!


Schedule Details: This position supports the west and east entrances at WMH. Is part of a weekend and holiday rotation. 2 week rotation Week 1 - Wednesday (12:30pm-5:30pm), Friday (12:30pm-5:30pm), Saturday (8:00am-1:30pm) Week 2 - Sunday (8:00am-1:30pm), Monday (7:30am-12:30pm), Wednesday (12:30pm-5:30pm) 


What You Will Do:

Greets patients, families and visitors and assist with way finding directions for our Hospital and Ambulatory Centers. Provides screening for patients, visitors, clergy, vendors and dlivery personnel based on current screening guidelines for the faclity.  Coordinates escorting and transporting of our customers by utilizing volunteer services. Promotes self-service registration via kiosks.  Handles incoming calls and customer inquiries with appropriate and timely follow up.


What you will need:

  • Previous customer service experience strongly preferred
  • Ability to proficiently type and operate a computer
  • HS Diploma / GED
  • Working knowledge of, or ability to learn: Microsoft Outlook, Word and Excel

Why Join ProHealth Care: 

We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.


This Position Will Offer You:

  • Engaging and community focused culture
  • Competitive Salaries
  • Opportunity for professional career growth
  • Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events


ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee