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Behavioral Health - Medical Assistant or LPN - PRN as needed - Waukesha

Location:  Waukesha
Job Type:  Days - 1st Shift
Weekly Hours:  0

We Are Hiring:  Medical Assistant or LPN - Position will support Behavioral Health providers with rooming patients, UA's, Transcranial magnetic stimulation procedures, RX Refills. 


FTE: Pool/ As Needed to cover staff PTO - Mon- Fri 1st shift - No Nights No Weekends. One shift per pay period required


Compensation: Starting pay LPN's $19.02/hr. Medical Assistants $17.30/hr - Hourly rates increase with experience + $500 Sign on bonus


ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at ProHealthCare.or




Efficiently prepares exam room in advance of patient placement. Set out proper equipment and or supplies specific to the examination.

  • Periodically review exam rooms to ensure sufficient stock of supplies, materials and instruments.
  • Room patients and obtain vital signs, request and record healthy history, prepare patient for Provider exam and document results into the electronic medical record (EMR).
  • Ensure accurate and timely documentation into the EMR or other patient records indicated for all patient care, i.e. phone notes, lab results, vital signs, treatments, test results, patient history.
  • After each patient visit, follows clean room protocol to properly in preparation for the next patient.
  • Prepares sterile field and assist physician with procedures using sterile techniques. Cleans and prepares instruments to be sent to Central Supply for sterilization process.  Follows protocol to properly store instruments  and equipment. In some areas performs high level sterilization process on scopes and various pieces of instruments determined by Specialty.
  • Answers and makes patient phone calls in accordance with patients HIPAA instructions. Obtain medical information for the Provider and field questions appropriately based on Provider directed protocols. report test results to patients under the direction of the Provider.
  • Call pharmacy for prescription verification if needed. Investigate patient needs for required prior medication authorization.
  • Prepares, administers oral and parenteral medication per medication order, using age specific technique, complete two-point patient identifier.  Ensure  "5 Rights" - right patient, right medication, right does, right route, right time/frequency. rule out any contradictions.
  • Provides patient or parent vaccination or other medication information sheets. Observe patient and notify provider immediately of any adverse reactions.
  • Performs therapeutic treatments and other health screenings, i.e. ear lavage, pulse oximetry, nebulizer treatments, spirometry, hearing and vision screening, fetal non-stress test, holter monitoring, suture/staple removal and others as needed for the Provider.
  •  Provide patient with Provider directed follow-up care instructions.
  • Assists in the control and maintenance of clinical medications, supplies, equipment and patient education materials.  report low quantities.  Dispose of expired medications.  Calibrate equipment to meet quality control standards, report and label malfunctioning equipment.
  • As directed, completes specimen collection, ensuring the two-point patient identifier is followed. Obtain blood specimens using age appropriate protocol by means of venipuncture, finger stick or heal stick for laboratory test analysis.  Label specimens and ensure specimen integrity in packaging and pick up.
  • Performs lab tests including preparing specimen, testing, and recording results. Ensures CLIA/OSHA compliance standards are met.
  • Assists with splinting, casting or orthopedic appliance fitting.  Prepares the patient for application and ensures education and proper instruction in the use and care of application or splint/cast.
  • respond to urgent and emergency situations. Call for appropriate clinical assistance according to physician directed protocol.  Inform leadership of the situation.
  • Assist patients in the scheduling of diagnostic tests, outpatient services and hospital admissions. 
  • Provide patient reception and scheduling assistance as needed.
  • Inventory the Crash Cart when assigned, replacing expired medications and supplies.

What You Will Do:

The Medical Assistant / Clinic LPN will provide direct care to patients under the supervision and delegation of the Registered Nurse (RN), Nurse Practitioner, Physician Assistant or Physician (Provider) within the PHMG – Clinic. The MA/LPN will provide care in partnership with the patient and their family, with the goal of supporting an optimal healing community.


Some of the job responsibilities include: preparing exam room; ensure sufficient stock of supplies, materials, and instruments; room patients and obtain vital signs; request and record health history; and ensure accurate and timely documentation into the EMR (Electronic Medical Record) or other patient records.


What You Will Need:

  • High School Diploma or equivalent plus one of the following criteria must also be met:
    • Current state license required for those who completed an accredited LPN education program.
    • Successful completion of an accredited Medical Assistant program.
    • Documented completion of the United States Military Medical Corpsman program
    • Completion of medical assisting training or course work and 1-2 years work experience in a medical assisting role in a large health system
  • Minimum of 2 years of experience in a physician office as a MA or LPN
  • Experience within any specialty areas of practice is desirable
  • BLS (CPR)

See what it is like as a MA/Clinic LPN team member ProHealth Medical Group: Click Here



ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect – the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued.


ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

 #LI *CA #CA

Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee