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Epic Analyst, Resolute Professional Billing - ProHealth Care - Full-Time

Location:  Waukesha
Job Type:  Days - 1st Shift
Weekly Hours:  40

ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at


Schedule: Typically Monday - Friday 8:00 am - 4:30 pm. Flexible hours required during large implementations.

Full Time Benefits

FTE: 1.00

What You Will Do:

At ProHealth Care, the Epic Applications Team provides ample opportunity for individual growth on an expanding team that is continuously looking to leverage new Epic modules in the organization and facilitate additional Community Connect implementations.  The team fosters cross application collaboration and highlights the role of integration within Epic, which presents endless opportunities to expand your Epic knowledge base. The team offers flexibility in working hours (providing work/life balance) in a work hard, play hard environment.


Responsible for the analysis, build, testing, implementation and support activities for the currently needed Epic application. Ensures the system furthers the enterprise’s goal of excellent patient care as well as supporting the ProHealth quality initiatives in both the inpatient and outpatient  settings. Analysts work with others on the team to maintain an integrated medical record that supports the vision of “One Record. One Patient.” Ensures adherence to the standard system while working with subject matter experts, champions, and super users to resolve issues and work toward a common goal. Working closely in a matrix environment with operational partners, informatics, principal trainers and others is crucial for success. 

What you will need:

  • Associate's degree in a related field required. Bachelor's degree in a related field preferred. Will consider commensurate education and experience in lieu of degree.
  • At least 2 years related technical and Epic experience required.
  • Business office experience and Epic certification strongly preferred 
  • Strongly prefer experience supporting specific application needed and/or application workflows.
  • Must be flexible to provide on-call support per team rotation.






ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect – the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued.


ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee