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EAP Counselor I - Empathia - 1.0 FTE PMs, Benefit Eligible

Location:  Waukesha
Job Type:  PMs - 2nd Shift
Weekly Hours:  40

We Are Hiring:


EAP Counselor I - Empathia - 1.0 FTE PMs, Benefit Eligible  

Begin your story with Empathia. 

Schedule Details: To be determined  

About Us:

When things are at their worst, Empathia is at their best. Whether it is delivering high-value employee assistance programs (EAP) or responding to a crisis in the workplace or community, Empathia brings competence, compassion and commitment to those they serve. At Empathia, they do important work driven by a more important mission – improving lives and helping people.

Partnering with organizations, Empathia works to maximize the wellbeing, safety and productivity of workplaces, its employees and their family members. At a larger scale, they connect communities amid crises and disasters. These efforts include: Employee Assistance Programs, Work/Life Services, Crisis Management Services, Workplace Culture Optimization and Exceptional Outcomes.

Why Join ProHealth Care: 

We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.

This Position Will Offer You:

  • Engaging and community focused culture
  • Competitive Salaries
  • Opportunity for professional career growth
  • Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events

What You Will Do:

The EAP Counselor I responds to client calls on Empathia’s 24 hour access line, provides telephone assessment, counseling, crisis intervention, resource finding, referral services, behavioral care treatment authorization services and data entry.


What you will need:

  • New hires must have master’s degree in psychology, social work, counseling, educational psychology or human service field.
  • Minimum of one year work experience in one or more of the following; psychiatric services, alcohol and drug abuse treatment facility, residential treatment, telephone counseling, or related human services or counseling areas.
  • Possess crisis intervention problem solving skills; ability to define and assess crisis and put into effect treatment options.
  • Possess active listening skills.
  • Basic computer, clinical writing and documentation skills.
  • Excellent organizational and prioritization skills required.



About Us:


Learn more at ProHealthCare.org/Careers.


ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. *CA

Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee