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Community Liaison - ProHealth Home Care

Location:  Waukesha
Shift Type:  Days - 1st Shift
Weekly Hours:  36-40

We Are Hiring: Community Liaison - ProHealth Home Care  

 

 

Begin your story with ProHealth Home Care & Hospice. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here.

 

Schedule Details: M-F 8-1630 with one day off every other week.  

 

 

About Us:

 

ProHealth Home Care is one of Wisconsin's most comprehensive sources of medical care and hospice care provided in the home. We provide a seamless continuum of care for people of all ages.  ProHealth Care offers quality in-home hospice care and in-home skilled nursing care, as well as a 15-bed residential, free standing, inpatient hospice. We are  proud of our 4.5 star rating and our exceptional patient satisfaction scores that put us in the top 11% in Wisconsin and top 17% nationally!

 

Our highly skilled team provides a wide array of services, including medication education and management, injections and intravenous therapy, wound care, nutritional counseling, bowel and bladder management and much more. Physical, occupational and speech therapists address home safety concerns, strengthening and rehabilitation needs. Our licensed social workers offer assistance with community resources, financial assistance and supportive care and counseling to patients and families.

What You Will Do:

The Community Liaison for ProHealth Home Care and Hospice is responsible for promoting awareness and availability of home care and hospice services to a multitude of referral sources in the community.  This role is responsible for acquiring and maintaining industry expertise and education regarding ProHealth Care’s home care, palliative, and hospice services.  Acting as a liaison between the customer and our agency, this person will develop and expand relationships to increase utilization of home care and hospice services.

Responsibilities: 

  • Demonstrates initiative and commitment to achieving company growth and results to ensure long-term viability.
  • Represents ProHealth Care homecare, palliative, and hospice services positively and professionally within the community.
  • Provides accurate information regarding homecare, palliative, and hospice services in response to inquiries by healthcare providers and general public, in accordance to the goal-directed development plan.
  • Maintains current data on market area, competitors, and marketing strategies.
  • Maintains an organized approach to territory management.
  • Prepares and conducts call and presentations to potential referral sources.
  • Participates in strategic planning and the analysis for their assigned territory in conjunction with the business plan.
  • Coordinates with clinical management and business development in planning in-service and presentations, and in addressing issues with referral sources.
  • Participates in community and organizational programs as requested to promote professional growth and understanding of homecare, palliative, and hospice services.
  • Primary contact for intake questions regarding patients in facilities

Requirements:

  • High School Diploma or equivalent; bachelors degree preferred.
  • Medical background preferred
  • Minimum of 3 years home care and hospice experience
  • Valid driver’s license and vehicle for local travel
  • Excellent customer service skills with experience interacting with patients strongly preferred *CA #LI-MO

About Us:

 

Learn more at ProHealthCare.org/Careers.

 

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.


Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee