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Clinical Support Associate MA EMT LPN - Urgent Care - Waukesha South Clinic - Full Time

Location:  Waukesha
Job Type:  Days - 1st Shift
Weekly Hours:  40

Clinical Support Associate II – Urgent Care, Big Bend Rd

Location: Waukesha South Clinic 
FTE: Full Time with Benefits 1.0 FTE

Schedule:

  • Week 1: Mon 1:45pm–8:15pm, Tues & Fri 7:45am–8:15pm

  • Week 2: Mon 7:45am–2:15pm, Wed & Thurs 7:45am–8:15pm

  • Includes every other weekend and holiday rotation

Make a difference—when it matters most.
Join our Urgent Care team at ProHealth Care’s Waukesha South Clinic, where every shift brings purpose. As a Clinical Support Associate, you’ll be an essential part of the care team—supporting patients during moments of uncertainty and urgency with compassion and clinical excellence.

What you'll do:

  • Welcome and room patients while collecting vitals and clinical history

  • Support providers by accurately documenting in Epic

  • Assist with procedures and ensure efficient patient flow

  • Communicate with care teams and patients to keep visits smooth and informed

  • Deliver care with heart in a fast-moving, team-oriented environment

Whether you're an experienced MA, EMT, or LPN—or just getting started in a clinical support role—this is a unique chance to grow your skills in a role that challenges and rewards you every day.

 

Why join ProHealth’s Urgent Care team?

  • You’ll play a hands-on role in helping patients through sudden illness or injury

  • You’ll work closely with trusted providers in a respectful, collaborative environment

  • You’ll experience clinical variety and real-time learning that builds your expertise

  • You’ll join a mission-driven team that values your input, compassion, and adaptability

 

Ready to make a real impact? Learn more about ProHealth’s Urgent Care Services and apply today to #BeginYourStory with us.

Additional Requirements

 

Certifications or Licenses

  • BLS / CPR 

 

Education

  • High School Diploma or equivalent
  • Completion of Medical Assistant, EMT, LPN or other equivalent clinical training program

 

Experience

  • 1 to 3 years preferred 

What You Will Do:

Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group.  Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community.

  • Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals.
  • Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR 
  • Clean exam rooms after each patient visit and maintain sufficient stock of supplies.
  • Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers.
  • Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision.
  • Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment.
  • Float to other departments or clinic locations as assigned by PHMG Leadership.

 

What you will Need: 

  • High School Diploma or Equivalent
  • Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program

About Us:

 

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. *CA #CA  Medical Assistant LPN EMT

Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.


Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee

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