Cardiology Clinical/ Triage RN
Triage RN - Cardiology
Hours: Monday - Friday, 8:00-5:00
ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at ProHealthCare.org
What You Will Do:
The triage nurse serves as a clinical contact for patients and consumers of healthcare with medical questions or seeking medical advice during the spectrum of clinical care. The triage nurse provides both clinical in person and phone based patient assessments to facilitate next steps in care. This role is vital to improving patient care outcomes using a variety of methods including telephone triage, appointment scheduling, referrals for clinical symptoms to care team setting, and population health outreach responsibilities. The nurse accepts incoming patient calls and assists each patient appropriately, based on their individual care needs. This role continuously provides world class customer service in a high volume call and clinic setting.
Applicants should be excited about working in a collaborative team environment and assisting our provider team in the delivery of efficient patient care.
What you will need:
- Associate's Degree in Nursing required. Bachelor's Degree in Nursing preferred.
- Current State of WI RN Licensure.
- At least 1 year of nursing experience in an outpatient clinic environment required OR at least 2 years of nursing experience in hospital, home care, or community required.
- At least 1 year of telephone triage experience preferred.
- Demonstrated computer and keyboarding skills.
- Experience working in an EMR (electronic medical record), preferably EPIC.
- Demonstrated exceptional customer service skills.
- ACLS certification to be obtained within 1 year of hire.
ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect – the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued.
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. *CA #CA #LI
Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee