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Patient Access Registrat. Rep 0.5 Watertown PM's

Location:  Watertown
Job Type:  PMs - 2nd Shift
Weekly Hours:  20

We invite you to begin your story with ProHealth Medical Group. With 15 clinic and urgent care locations throughout Waukesha County, you can be an integral part of improving the health of our community. Opportunities within ProHealth Medical Group range from family and internal medicine to specialty practices like allergy, cardiology, dermatology, OB/GYN, orthopedics, pediatrics, and podiatry. *CA

 

If you're like us and are passionate about providing exceptional patient care, we'd like to meet you!

 

We Offer: 

  • A culture that's warm, welcoming, and vibrant.
  • A team-oriented work environment where opinions are respected and teamwork is valued.
  • Leading-edge technology with opportunities to learn and grow.
  • Highly competitive wages, an outstanding benefits package and resources to help you further your education.

Last year, our more than 5,000 employees and providers spoke up about their love for their jobs and the work that they do, leading Forbes to name ProHealth Care as a best-in-state employer in Wisconsin. We know that a welcoming culture is built every day, and we want you to be a part of it. After all, it's the way you should be treated.

 

Watch this short video to get to know us better, imagine how you can help make a difference, and then #beginyourstory with ProHealth Care.

 

What You Will Do:

The Patient Access Registration Representative is responsible for patient care delivery in the areas of patient registration, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments. This role also provides a high level of customer service to our internal and external customers by maintaining positive relationships with patients, their family members and campus visitors.

 

  • Demonstrates a professional and welcoming environment for all patients and customers that are serviced on the phone or in person during the registration process.
  • Demonstrates competence in both customer service and technical skills to appropriately perform departmental and organizational standards and expectations.
  • Handles confidential information appropriately by protecting, disposing and disclosing information according to the HIPAA Regulations.

 

What You Will Need:

  • High School Diploma or equivalent required.
  • At least 2 years related registration and customer service experience.
  • Ability to use a computer and navigate computer programs, including the internet.
  • Ability to type proficiently on the computer.
  • Excellent customer service skills.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to work in fast-paced environments.

 

About Us:

 

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.


Nearest Major Market: Milwaukee