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Clinic RN - Internal Medicine Triage - Pewaukee Clinic - .5 FTE, Benefits Eligible

Location:  Pewaukee
Shift Type:  Days - 1st Shift
Weekly Hours:  20

ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at


Schedule: Thursday 8:00am - 8:00pm Friday: 8:00am - 5:00pm Saturday Rotation: every 4th

Part Time with Benefits

FTE: 0.50

The Clinic RN – Phone Triage utilizes the nursing process to deliver appropriate nursing care and procedures in the clinic setting. Performs nursing acts delegated by a physician, physician assistant or nurse practitioner. Oversees and acts as a professional clinical resource for the Medical Assistant/Clinic LPNs and other ancillary professionals. Act as the resource for data gathering and assessment, triage walk-in and call-in patients to the appropriate health care provider. Established protocols and processes will provide a consistent systematic framework for decision-making and positive patient outcomes.


Some of the Triage Clinic RN duties are as follows: 

  • Provides health care advice to patients and family members utilizing the nursing process and triage protocols, makes nursing decisions and develops a plan of care based on a phone triage assessment and directs patients to the appropriate healthcare provider / facility both.
  • Facilitate process for outpatient services, emergency department transfers and hospital admission for the patient and document as necessary.
  • Performs patient teaching and discharge instructions adhering to the documentation and provision of the after visit summary.
  • Makes follow up calls to patients under the direction of established protocol and as directed by the physician/provider
  • Reviews test results and responds appropriately to provider, patient and others involved in care
  • Maintains and provides patient education materials
  • Monitors patient needs for prescription refills, follows required protocol with physician/provider

  • Licensed as Registered Nurse in the state of Wisconsin.
  • CPR certification required.
  • Associate's degree in Nursing required.
  • Ability to effectively communicate orally and in writing.
  • Previous experience in a clinic setting is preferred
  • Previous experience in a urgent care setting and in Internal Medicine preferred. *CA #LI-MO


ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect – the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued.


ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee