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Administrative Therapy Specialist, Float - Outpatient Therapy Clinics - 0.5 FTE

Location:  Oconomowoc
Job Type:  Days - 1st Shift
Weekly Hours:  20

ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at ProHealthCare.org


Hours: Need to be available 7:00 am - 7 pm Monday through Thursday, and 7 to 5:30 on Fridays; shifts will be scheduled within those hours. Working until close is required a minimum of one day/week. We require availability to work at any of our 14 outpatient therapy locations around our service region; shifts, hours, and locations will be variable.


Full Time / Part Time: Part Time with Benefits


FTE: 0.50


From $17.29/hour



What You Will Do:

As an administrative therapy specialist, you are responsible for greeting and providing exceptional customer service to the patients who receive therapy services at PHC locations. Responsible for the accurate scheduling, registering and entering data of patient information into the medical record system. Supports patient care delivery in the areas of scheduling, insurance verification, and support services. Ensure patients are fully ready to have successful interactions when they come in for a visit. Own provider schedule accuracy and, providing options, match patient needs to appointments. If you like to be challenged by learning new things, and want to apply those new ideas to better serve our patients, then this is the job for you!


What you will need:

  • High School Diploma or equivalent required.
  • Ability to proficiently use a computer and type.
  • Experience working in one or more of the following areas:
  • Healthcare Call Center Customer Service
  • Healthcare with medical terminology knowledge
  • At least 4 years in customer service in an office and/or banking environment 
  • Knowledge of medical terminology preferred.






ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect – the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued.


ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee