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Department Assistant (Call Center) - Occupational Health - Full Time

Location:  Brookfield
Job Type:  Days - 1st Shift
Weekly Hours:  40

We Are Hiring:  Department Assistant (Call Center) - Occupational Health - Full Time  


Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here.


Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you!


Schedule Details: Monday - Friday 8-1630 with occasional or possible weekends as need. May cross train for Department assistant in clinics if needed. 


What You Will Do:

The Department Assistant is responsible to perform a variety of administrative and clerical duties in an organized, timely and accurate manner. This individual is primarily responsible for scheduling appointment in the EPIC Electronic Health Record System.


Other Responsibilities Include:

Promptly answers/responds to phone calls, voicemails, and emails.
Coordinates departmental new hire orientation including issuing equipment and supplies, providing a tour and introductions, reviewing non-clinical policies and providing overview of computer, voicemail, etc.
Updates departmental policies and procedures.
Coordinates computers for clinical staff including issuing, ordering accessories, keeping equipment charged and supplied, and troubleshooting.
Assists in updating and maintaining staff schedule calendars.
Updates departmental website as needed.

What you will need:

  • High school diploma or equivalent.
  • Related experience preferred.
  • EPIC experience needed at this time *CA #LI-MO

Why Join ProHealth Care: 

We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. *CA


This Position Will Offer You:

  • Engaging and community focused culture
  • Competitive Salaries
  • Opportunity for professional career growth
  • Robust benefits including: Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social and sporting events


ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee