Department Support Associate - Weight Management, Bone Health and Men's & Women's Clinic 0.6FTE
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Department Support Associate – Weight Management, Bone Health, Men's & Women's Clinic
Part Time with Benefits | 0.6 FTE (24 hours/week)
Monday-Friday | Days
Hours of operation are 8:00 AM-4:30 PM
No evenings, weekends, or holidays.
Why You'll Love It
Join a collaborative team at WestWood Health & Fitness, where you'll support patients receiving specialized care through our Weight Management, Bone Health, and Men's & Women's Midlife Clinics. Every day is different as you help patients navigate services focused on healthy aging, preventive care, and wellness. If you enjoy creating a welcoming experience, staying organized, and working closely with providers and clinical staff, this is a great opportunity to build meaningful relationships while making a difference in patients' lives.
What You'll Do
Welcome patients and create an exceptional experience from arrival through checkout.
Register patients, verify insurance, collect copays, and maintain accurate patient information in Epic.
Schedule appointments in EPIC while coordinating multiple specialty clinic providers.
Answer incoming phone calls and assist patients with scheduling and general questions.
Collaborate with providers, nurses, and other team members to keep clinic operations running smoothly.
Process payments, maintain patient confidentiality, and support daily front office operations.
Help maintain an organized, professional, and patient-centered environment.
What You'll Need
High school diploma or equivalent.
Two years of experience in a medical office, patient registration, or healthcare customer service role.
Knowledge of medical terminology.
Experience working with an electronic medical record (EMR); Epic experience preferred.
Excellent customer service, communication, and organizational skills.
Ability to multitask in a fast-paced clinic environment
Why Join ProHealth Care:
We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.
This Position Will Offer You:
- Engaging and community focused culture
- Competitive Salaries
- Opportunity for professional career growth
- Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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